CarouselMaker CarouselMaker

This service is currently in pre-launch beta. Business registration details will be added once incorporation completes, and the payment / refund clauses apply only after the official launch.

Privacy Policy

Effective date:
2026-05-06
Last updated:
2026-05-06

CarouselMaker takes your personal data seriously. This policy explains what we collect, how we use it, and how you can exercise your rights.

1. Information We Collect

The operator collects the following data.

  • Account (required): Email address, password hash, name or nickname.
  • Social login: Email, name, and profile image when signing up via Google or Kakao.
  • Service usage: Carousel prompt text, uploaded images, and metadata about generated carousels.
  • Automatically collected: IP address, User-Agent, Referer, cookies, session, and usage logs.
  • Payments (post-launch): Sensitive card details are processed directly by our payment provider Polar (Merchant of Record). The operator only stores transaction identifiers, amounts, and timestamps.

2. How We Use Information

  • Member identification, sign-up and withdrawal management, identity verification
  • Providing core features such as AI carousel generation, template recommendations, and downloads
  • Payment processing, billing, refunds, and fraud prevention (post-launch)
  • Customer support and product announcements
  • Aggregated, de-identified analytics to improve service quality
  • Legal compliance and dispute resolution

3. Retention Periods

Personal data is destroyed without delay once the purpose of collection has been fulfilled. The following items are retained for the periods listed below.

  • On account withdrawal: Immediate deletion
  • Payment and transaction records: 5 years (Korean E-Commerce Act — not applicable during beta)
  • Access logs (IP, User-Agent): 3 months (Korean Communications Privacy Act)
  • AI input text: Up to 30 days, then auto-deleted per Anthropic API policy
  • Dispute records: Up to 3 years depending on the matter

4. Sharing With Third Parties

The operator does not share your personal data with outside parties, except in the following cases.

  • You give explicit prior consent
  • Disclosure is required by law or by lawful process from an investigating authority
  • Authentication information is received from Google or Kakao for social login (this is collection, not disclosure)

5. Data Processors

The operator uses the following processors to deliver the Service.

Processor Purpose Country
Anthropic, PBCAI text generation (Claude API). Auto-deleted after 30 days, not used for model training.United States
Pexels GmbHImage search API (no personal data sent)Germany / United States
Google LLCGoogle social login authenticationUnited States
Kakao Corp.Kakao social login authenticationSouth Korea
Polar Software, Inc. (polar.sh)Payments, tax (VAT) & refunds — Merchant of Record (post-launch)United States

6. Cross-Border Transfers

Some data is transferred abroad for AI processing (Anthropic, US), image search (Pexels, US/DE), and Google authentication (US). By signing up or using the Service, you acknowledge and consent to these transfers.

Only your prompt text and authentication identifiers are transferred. Sensitive items such as payment details and passwords are not transferred internationally.

7. Your Rights

You may exercise the following rights at any time.

  • Access, correction, deletion, and processing-suspension requests
  • Data portability requests
  • Withdrawing consent and closing your account
  • EU/EEA residents: GDPR Articles 15 to 22 — access, erasure, portability, objection, and the right to refuse automated decision-making

Contact lycoco067@gmail.com to exercise these rights. We respond within 7 business days.

8. Users Under 14

The operator does not collect personal data from children under the age of 14. Sign-up is restricted to users aged 14 and over.

9. Cookies and Auto-Collected Data

We use essential cookies for session management, language preference, and security. We do not use non-essential analytics or advertising cookies. You may disable cookies in your browser, but some features may not work properly.

10. Security Measures

  • One-way password hashing (bcrypt)
  • HTTPS / TLS 1.2+ in transit
  • Least-privilege access controls and audit logs
  • Database and backup encryption
  • Regular vulnerability checks and security updates

11. Data Protection Contact

The operator personally handles data protection inquiries.

You may also contact the Korean Personal Information Dispute Mediation Committee (1833-6972), KISA Privacy Center (privacy.kisa.or.kr, 118), the Supreme Prosecutors' Office Cybercrime Division (02-3480-3573), or the Korean National Police Cyber Bureau (cyberbureau.police.go.kr, 182).

12. Changes to This Policy

This policy may be updated to reflect legal or service changes. We will announce changes in-product at least 7 days before they take effect (30 days for material changes).

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